Aa77 Privacy Policy — Your information is completely secure

1. Introduction

Aa77 is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on our members' privacy. This privacy policy explains what data we collect, why we collect it, how we keep it secure, and what rights you have.

By using the aa77 website or app, you are agreeing to this privacy policy. Please take a moment to read it carefully. If you have any questions, feel free to reach out to our support team.

2. What Information We Collect

Aa77 collects only the minimum data required to deliver its services. We never request irrelevant or excessive information. The table below outlines the types of data we collect and the purpose of each:

How We Collect Your Information

• Provided Directly: Information you provide directly at the time of registration.
• Automatically: Through cookies and log files while you use the platform.
• From Third Parties: From payment providers or KYC verification agencies (where required by law).

3. How Your Information Is Used

Aa77 uses the information collected under its privacy policy for specific purposes only. We use your data for the following:

• To create, manage, and secure your account.
• To process financial transactions, including deposits and withdrawals.
• To meet legal obligations and prevent fraud.
• To personalise your gaming experience and send you relevant offers.
• To monitor responsible gaming and identify potentially problematic behavior.
• To help resolve your issues through our support team.
• For technical improvements and bug fixes on the platform.
• To provide required information in response to requests from regulatory authorities.

4. Information Sharing & Disclosure

Aa77 follows a strict data-sharing policy. We share information only in the specific circumstances listed below:

• With Payment Providers: Only the information needed to process transactions is shared with Mobile Banking, Nagad, Rocket, or your bank.
• KYC verification partner: Relevant documents may be shared with third-party verification agencies to confirm your age and identity.
• Legal obligations: Data may be disclosed in response to a court order or regulatory authority request.
• With Technology Partners: A limited number of technology service providers involved in platform operations may access certain data — and they are held to the same privacy standards we follow.

5. Data Protection & Security

Aa77 uses industry-standard security measures to protect your data. Our security framework is as follows:

• 256-Bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
• Firewall & DDoS Protection: Server infrastructure is protected by multiple layers of security.
• Two-Factor Authentication (2FA): OTP verification is available when logging in to your account.
• Regular Security Audits: The platform undergoes regular security audits conducted by external experts.
• Restricted Access Policy: Only authorized staff can access specific data, and only to the extent required for their role.
• Data Backup: Your data is backed up regularly to prevent any loss in the event of a technical issue.

Please note, however, that no one can guarantee 100% security on the internet. Always keep your password strong and confidential — never share it with anyone.

6. Cookies Policy

The aa77 platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Keeping you logged in and managing your session are essential — the platform cannot function without them.
• Analytical Cookies: To analyze which pages get the most traffic — helps us improve the platform.
• Functional cookies: To remember your preferred language and device settings.
• Advertising Cookies: To show you relevant offers and promotions — these can be turned off in your browser settings.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform functionality.

7. Data Retention Period

Aa77 does not retain your data longer than necessary. Retention periods for different types of information are outlined below:

• Account information: For the duration of active account use and up to 5 years after closure (as required by law).
• Financial transaction records: Minimum 7 years — required by financial regulatory obligations.
• Support Contact: 2 years from the date the issue was resolved.
• Cookies & Session Data: Upon session end or a maximum of 1 year.
• Marketing Preferences: Until you withdraw your consent.

Once the defined retention period ends, your data is securely deleted or anonymized so it can no longer be used to identify you.

8. Your Rights

Aa77 believes every user should have full control over their own data. You have the following rights:

9. Protection of Minors' Data

Aa77 strictly prohibits access to its services by anyone under 18. We do not knowingly collect personal data from minors.

Age is verified at registration, and additional identity verification (KYC) is carried out in suspicious cases. If we find that we hold data belonging to a minor, we will immediately close the account and delete the information.

10. Changes to the Privacy Policy

Aa77 may update this privacy policy when necessary. For any significant changes, we will:

• We will send advance notice via SMS to your registered mobile number or by email.
• We will inform you via a pop-up notice when you access the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after an updated policy is published will be taken as your acceptance of the new terms. We recommend checking this page regularly.

11. Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us:

We typically respond to all privacy-related requests within 30 business days. For complex cases that require more time, we will notify you in advance.